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This course aims to provide a comprehensive understanding of key issues and problems in the contemporary development of hospitality and tourism. It will systematically analyze and develop solutions to critical issues which are manifest in hospitality and tourism, particularly micro and macro-economic political and socio-cultural contexts. Topics includes emerge customer trends, impacts on demographic changes, globalization, technology innovation and workplace contemporary issues. This unit develops students to have knowledge on how to handle different issues, skills in critical thinking and ability to make decisions. 

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